TIMEZERO - Fixing Timezero Pro ENC Errors: A Quick Guide
A systematic guide for maritime professionals to troubleshoot and resolve Electronic Navigational Chart (ENC) errors in Timezero Pro, ensuring accurate and safe navigation data management.
Written by Mohamed Zahrouni
Updated at March 12th, 2025
Electronic Navigational Charts (ENC) errors can be frustrating for maritime professionals using Timezero Pro. When an internal ENC error occurs, it often signals a deeper data management issue that requires systematic troubleshooting.
Understanding ENC Errors
ENC errors typically indicate structural problems with navigational chart data. While these issues can seem complex, there are several strategic steps you can take to diagnose and potentially resolve the problem.
Troubleshooting Steps
- Clear Existing Chart Data
Your first action should be to clear out older, potentially corrupted ENC data. This helps eliminate any accumulated data conflicts that might be causing the error.
- Remove Specific Data Folder Contents
Navigate to the following directory and delete its contents:
C:\ProgramData\TimeZero\DATA\NativeS57
This step removes local data that might be generating the internal error.
When Troubleshooting Fails
If these steps do not resolve the ENC error, the issue likely stems from the fundamental chart data itself. In such cases, you may need to:
- Contact Timezero support
- Verify your ENC module's configuration
- Check for potential data corruption
Important: ENC errors can compromise navigation safety. Always verify chart accuracy before maritime operations.
